We can direct bill to 11 major insurers in Alberta. Please check with our front desk staff to see if your provider is on our list. The major benefit of direct billing is that it reduces your out-of-pocket expenses. At this time, we cannot direct bill to ManuLife and SunLife. If we cannot direct bill for you, we can still provide a receipt that you can submit for reimbursement from your plan. For direct billing purposes, some insurance companies require that you pay up front, but we submit the reimbursement claim for you on your behalf (eliminates the hassle of submitting your own claim).

If you cannot attend an appointment, please notify our office 24 hours in advance. This allows us enough time to fill the vacant appointment slot, thereby meeting the needs of other clients who are waiting for an appointment. A fee of 50% of the hourly rate to a minimum of $100 per one-hour appointment slot, will be charged for a late cancellation or no-show.